Regulation & quality
How regulation, good distribution practice and good records keep medicines safe, from the delivery door to the patient. For pharmacists, store and procurement staff, quality officers, facility managers and students.
- 1Why regulation protects everyoneA tablet cannot tell you whether it is good. The regulator and the licence can. Learn what a regulator does and why you always ask to see a supplier's licence.5 min · Basic
- 2Good Distribution Practice (GDP) in plain wordsGDP means a medicine reaches the patient in the same condition in which it left the manufacturer. See what that asks of your receiving bay, your store and your van.7 min · Intermediate
- 3Receiving a delivery correctlyBefore you sign, a delivery problem is shared. After you sign, it is yours alone. Use a simple step-by-step check at the door.6 min · Basic
- 4Substandard and falsified medical productsBad products rarely announce themselves. Learn the general warning signs and the five steps to take when something looks wrong.6 min · Intermediate
- 5Complaints, recalls and adverse reaction reportingProblems happen in good pharmacies. What counts is how fast you notice and act. A simple routine for complaints, recalls and reactions.7 min · Intermediate
- 6Records that protect youIn an inspection or a dispute, what is written down is your best defence. Learn which records matter, how long to keep them and how to write a clean entry.6 min · Basic
- 7Expired, damaged and returned productsEvery store has them. The skill is to separate them, never sell them, dispose of them properly and use FEFO so fewer of them appear.7 min · Basic
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For licensed professionals and students. Educational information only: always follow current national guidelines (EFDA, Ministry of Health), the product label and your facility’s procedures.