Supplying licensed pharmacies, hospitals, clinics and laboratories

Privacy Policy

DOCFAN PHARMA (DOCFAN Trading PLC) respects your privacy. This policy explains what we collect through www.docfanpharma.com and how we use it.

What we collect

  • Information you submit in quote-request and contact forms: organisation name, licence number, TIN, contact person, phone, e-mail, delivery address, products requested and messages.
  • Technical information your browser sends to our web server (such as IP address and browser type), used for security and to keep the site working.

How we use it

  • To prepare quotations, process orders, deliver goods and keep the commercial and regulatory records required of a licensed wholesaler.
  • To reply to your messages and to contact you about your request.
  • To protect the website against spam and misuse.

Your quote list

The products you add to your quote list are stored only in your own browser (local storage) until you send the request. They are not sent to us until you submit the form.

Sharing

We do not sell your information. We share it only with service providers that help us operate the business (for example hosting and e-mail) and when required by law or by a regulator.

Retention & your rights

We keep commercial records for as long as needed for business and legal purposes. You may ask us to access, correct or delete your personal information, subject to our legal obligations, by contacting us at the details below.

Third-party services

If enabled, the site loads fonts from Google Fonts, and links to social-media platforms (Facebook, Telegram, WhatsApp, LinkedIn, YouTube, TikTok) are governed by those platforms’ own policies.

Contact

DOCFAN PHARMA, Kechene Medhanealem, Addis Ababa · [email protected] · +251 94 533 2266

Last updated: October 2026.