Supplying licensed pharmacies, hospitals, clinics and laboratories

For the Public

We supply licensed organisations only. Here is how to buy medicines safely and where to report concerns.

DOCFAN PHARMA is a wholesaler. Under our licence we supply pharmacies, hospitals, clinics, health centres, diagnostic laboratories and other licensed organisations — we do not sell directly to individuals.

Where can I get my medicine? Visit a licensed pharmacy or health facility. Many of them are supplied by wholesalers like DOCFAN PHARMA.

Buying medicines safely

  • Buy only from licensed pharmacies and health facilities — never from street vendors or unlicensed shops.
  • Ask for a prescription-only medicine only with a valid prescription, and use it exactly as your doctor or pharmacist advises.
  • Check the packaging is sealed and undamaged, the label is clear, and the expiry date has not passed.
  • Store medicines as written on the label and keep them out of the reach of children.
  • Ask your pharmacist if you have any questions about how to take a medicine.

Report a concern

If you suspect a medicine is fake, substandard, damaged or caused an unexpected reaction, tell your health professional and report it to the Ethiopian Food and Drug Authority (EFDA). You may also contact us if the product was supplied by DOCFAN PHARMA — please keep the packaging and note the batch number.

Health professionals & facility managers

If you represent a licensed facility, you are welcome to request a quotation or contact our team.

The information on this website is for general information only and is not medical advice. Always consult a qualified health professional.