Supplying licensed pharmacies, hospitals, clinics and laboratories

Representative Guide

How freelance sales and website promotion representatives work with DOCFAN PHARMA: who you can approach, how you earn, how to start.

Everything you need to know before you apply: what the work is, how you earn, and how to start. After you are approved and sign in, a more detailed guide opens inside your own representative page. It follows the same chapters.

1What a representative does

DOCFAN PHARMA (DOCFAN TRADING PLC) is a wholesale supplier of medicines and medical supplies in Addis Ababa. A freelance sales and website promotion representative introduces licensed pharmacies, hospitals, clinics, health centres and laboratories to us and helps them register and order on our website.

You work for yourself, in your own time and place. You are not an employee. You earn commission on the sales you bring, under a written agreement.

2Who you may approach

We supply licensed organisations only: pharmacies and drug outlets, hospitals, clinics and health centres, laboratories and other health facilities with a valid licence. We do not sell to the public.

3How you earn

  • 2% of the net value of qualifying orders placed through the website.
  • 1% on qualifying sales completed through approved offline channels.
  • Rates can be negotiated according to experience and performance, in a written agreement.

Commission is earned when the order has been delivered and the customer has paid in full. “Net value” means after discount and before VAT and delivery fee.

4How to join

  1. Fill in the application on the representatives page: your details, your experience, and how you would find customers. A CV is optional.
  2. Our team reviews it and contacts you by phone or e-mail.
  3. If you are approved, you get your own referral link and code.
  4. You sign a written agreement with DOCFAN. Commission is paid only under that agreement.
  5. You sign in with your phone number or e-mail and your password, read the rules and start.

Apply or sign in

6Finding and winning customers

Visit, call and message pharmacies and health facilities in your area. Introduce DOCFAN in a few sentences, show the website, and help them register. Use only approved materials, and promise only what DOCFAN publishes or quotes.

7Helping customers register and order

Customers register on our website with their facility details and licence documents. After DOCFAN approves the account, they see wholesale prices and can ask for a price or place an order. The representative’s job is to help the customer through the registration.

8Your representative page

After you are approved you get your own page, protected by your sign-in. It shows your referral link, the tasks our team gives you, your leads, your customers and orders, your earnings, and the approved promotional materials.

9Rules and conduct

Representatives use only approved materials, follow the pharmaceutical and business regulations, promise no price, discount or guarantee beyond what DOCFAN publishes or quotes, and keep customer information confidential. The full rules are on the application form, and you accept them when you first sign in.

10Promoting DOCFAN online

You may share your link and approved posts on social media, WhatsApp and Telegram, aiming at pharmacists, health professionals and facility owners. Do not advertise medicines to the general public.

11Questions and help

Am I an employee? No. Representatives are independent freelancers working under a written agreement.

When is commission paid? After the order is delivered and fully paid, the agreement is recorded, and any minimum payout is reached.

Who approves customers? DOCFAN staff, after checking the customer’s licences.

Still have a question? Call or WhatsApp +251 91 655 3959 · +251 94 533 2266 or write to [email protected].

Apply or sign in

Ready to start?

Apply or sign in

Approved representatives find the detailed guide inside their own page, under “Guide”.